This program equips learners with comprehensive knowledge of hotel operations, guest experience management, service quality, and sustainability integration. It emphasizes green hospitality practices, digital transformation, and managerial leadership for the evolving global tourism and service economy. The program contributes to SDG 8 (Decent Work and Economic Growth), SDG 12 (Responsible Consumption and Production), and SDG 13 (Climate Action) by promoting sustainable management and operational efficiency in hospitality enterprises.
- One-Week Certificate Courses
(Essential introductions to hospitality management fundamentals)
| Course Title | Duration | Mode | Key Learning Outcomes | Skills Gained | Assessment Type | Suggested Fee (INR/USD) | Industry Relevance |
| Introduction to Hotel and Hospitality Operations | 1 Week | Online | Learn the structure and key functions of hospitality operations | Industry overview | Quiz | ₹2,500 / $30 | Hotels & resorts |
| Guest Service and Experience Management | 1 Week | Online | Understand principles of guest satisfaction and loyalty | Customer service | Simulation | ₹2,500 / $30 | Front office & service |
| Food and Beverage Service Fundamentals | 1 Week | Online | Learn basics of restaurant operations and menu planning | F&B operations | Project | ₹2,500 / $30 | Restaurants & catering |
| Housekeeping and Facility Management | 1 Week | Online | Explore cleaning standards, efficiency, and facility care | Operations management | Assignment | ₹2,500 / $30 | Hospitality operations |
| Sustainable Practices in Hospitality | 1 Week | Online | Understand eco-friendly and waste management practices | Sustainability | Case study | ₹2,500 / $30 | Green hospitality |
- Two-Week Certificate Courses
(Applied programs focused on service operations and sustainable practices)
| Course Title | Duration | Mode | Key Learning Outcomes | Skills Gained | Assessment Type | Suggested Fee (INR/USD) | Industry Relevance |
| Hotel Front Office Operations and Customer Relations | 2 Weeks | Online | Learn front office procedures, reservations, and CRM tools | CRM & communication | Project | ₹4,500 / $55 | Hotels & resorts |
| Food Production and Culinary Operations | 2 Weeks | Online | Understand kitchen management, safety, and menu engineering | Culinary management | Assignment | ₹4,500 / $55 | Restaurants & hotels |
| Hospitality Marketing and Branding | 2 Weeks | Online | Learn marketing strategies for hotels and tourism enterprises | Brand management | Case study | ₹4,500 / $55 | Marketing & hospitality |
| Green Hotels and Eco-Certification | 2 Weeks | Online | Explore eco-certification standards and sustainable practices | Green compliance | Project | ₹4,500 / $55 | Sustainability management |
| Event Operations and Hospitality Coordination | 2 Weeks | Online | Integrate hospitality into event and conference services | Coordination skills | Simulation | ₹4,500 / $55 | Corporate & MICE events |
- One-Month Certificate Courses
(Comprehensive training for operational and managerial excellence)
| Course Title | Duration | Mode | Key Learning Outcomes | Skills Gained | Assessment Type | Suggested Fee (INR/USD) | Industry Relevance |
| Strategic Hotel Management and Operations | 1 Month | Online | Plan and manage hotel operations, HR, and quality control | Strategic leadership | Case study | ₹7,000 / $85 | Management roles |
| Hospitality Financial Management | 1 Month | Online | Learn budgeting, cost control, and revenue management | Finance & analytics | Project | ₹7,000 / $85 | Finance & accounting |
| Service Excellence and Quality Management | 1 Month | Online | Apply total quality management to hospitality operations | Service optimization | Capstone | ₹7,000 / $85 | Operations management |
| Digital Hospitality and Smart Hotel Technologies | 1 Month | Online | Leverage AI, IoT, and automation for smart hotel systems | Digital skills | Simulation | ₹7,000 / $85 | Smart hospitality |
| Hospitality Sustainability and ESG Integration | 1 Month | Online | Align hotel operations with ESG and sustainability standards | ESG strategy | Research paper | ₹7,000 / $85 | Sustainability management |
- Three-Month Certificate Courses
(Advanced programs for hotel leaders and operations strategists)
| Course Title | Duration | Mode | Key Learning Outcomes | Skills Gained | Assessment Type | Suggested Fee (INR/USD) | Industry Relevance |
| Advanced Hospitality Operations and Leadership | 3 Months | Online | Master leadership in multi-department hotel management | Leadership | Capstone | ₹15,000 / $175 | Hotel operations |
| Hotel Revenue and Yield Management | 3 Months | Online | Optimize pricing and revenue using analytics tools | Revenue optimization | Simulation | ₹15,000 / $175 | Finance & analytics |
| Sustainable Hospitality and Green Operations | 3 Months | Online | Implement sustainable policies in hotel management | Green management | Project | ₹15,000 / $175 | Sustainability & ESG |
| Human Resource Management in Hospitality | 3 Months | Online | Learn HR, training, and performance management systems | HR leadership | Dissertation | ₹15,000 / $175 | HR & management |
| Global Trends and Innovation in Hospitality | 3 Months | Online | Study digital trends, market shifts, and innovation strategies | Strategic foresight | Research paper | ₹15,000 / $175 | Global tourism industry |
- Six-Month Diploma Courses
(Comprehensive advanced diplomas for managerial and strategic excellence)
| Course Title | Duration | Mode | Key Learning Outcomes | Skills Gained | Assessment Type | Suggested Fee (INR/USD) | Industry Relevance |
| Diploma in Hotel and Hospitality Management | 6 Months | Online | Manage full-cycle hotel operations and strategic systems | Leadership & management | Dissertation | ₹30,000 / $350 | Hospitality management |
| Diploma in Sustainable Hospitality and Tourism Operations | 6 Months | Online | Build and manage sustainable hospitality businesses | Sustainability & policy | Capstone | ₹30,000 / $350 | Green operations |
| Diploma in Hospitality Entrepreneurship and Innovation | 6 Months | Online | Develop innovative hospitality startups and concepts | Entrepreneurship | Project | ₹30,000 / $350 | Startups & innovation |
| Diploma in Luxury and Global Hospitality Management | 6 Months | Online | Manage high-end brands and international service excellence | Luxury branding | Dissertation | ₹30,000 / $350 | Global hospitality |
| Diploma in Smart and Digital Hospitality Systems | 6 Months | Online | Implement digital transformation for operational efficiency | Digital strategy | Simulation | ₹30,000 / $350 | Smart hotels & tech |
Common Features Across All Courses
- Designed around UNWTO, UNEP, and Global Sustainable Tourism Council (GSTC) principles
- Combines operations, sustainability, and digital transformation
- Blends theoretical knowledge with industry case studies and project-based learning
- Ideal for graduates, managers, entrepreneurs, and professionals in hospitality and tourism sectors
- STRATI-certified and aligned with international governance training standards
- Pathway to STRATI Advanced Diplomas and Research Fellowships
- Placement and research collaboration opportunities